MagicTranslate神奇翻译 — Support · 支持
Support
Questions, bug reports, feature requests — we're happy to help, and every message gets read. We usually reply within 2 business days when you leave a contact address.
Get help
- Email us — contact@shujuf.com; we usually reply within 2 business days.
- Send us a message — use the contact form below; leave an email address if you'd like a reply.
- Browse the FAQ — frequently asked questions covering setup, permissions, language packs and engines.
- Read the User Guide — the full guide in English or 中文.
- From inside the app — menu bar icon → “User Guide & Feedback” opens this site.
App info: MagicTranslate (神奇翻译) for macOS · requires macOS 15+ on Apple silicon · current version 0.1.0.
Contact form · 反馈表单
English or 中文 are both fine. 用中文或英文填写均可。
支持与帮助
使用咨询、故障报告、功能建议——每一条都会被看到；留下联系方式的反馈通常 2 个工作日内回复。
- 邮件联系 —— contact@shujuf.com，通常 2 个工作日内回复；
- 提交反馈 —— 使用上方反馈表单，留邮箱便于回访；
- 常见问题 —— 中文 FAQ（权限、语言包、引擎配置等）；
- 使用教程 —— 完整中文教程；
- App 内直达 —— 菜单栏图标 → 「使用说明与反馈」。